Shipping and Delivery

Delivery Costs

Flat Rate Delivery - Just $10 per order. 

If your delivery is within the delivery areas, your products will incur a $10 delivery fee, and will be delivered by a trusted, professional courier service - Couriers which may be used include TNT, Fastway, Startrack Express, Australia Post and others.

If your order does not go through online, it is because you require delivery to an area outside the delivery limits. This does not mean we can't or won't deliver there, so please contact us for a quote.

International Shipping Costs

Overseas orders - Usually no problem, depending where you live, but it's not a flat rate. Please Contact us before attempting to order, so we can set your account up with the correct freight costs. Only takes s 2 minutes.

Delivery Times

Orders placed before 2pm are usually shipped the same business day. Exact delivery times depend on a number of factors, including destination, weight etc. As a general rule customers should allow 3-6 business days for delivery, although it is usually much quicker than that.

We use a highly reputable external courier service, but occasional delays are experienced during delivery which are out of our control. (such as floods, fire, industrial action, system errors and other malaise) As such we cannot accept responsibility for delays during carriage.

Please make sure someone is available to sign for receipt of your order at your nominated delivery address. A $10 fee may be charged as a redelivery fee, if the courier has to come to your address twice. Please also ensure that your order has your correct delivery address, and if you are having the parcel delivered to a business address, that you include the name of the business.

If it is likely that no one will be at the place of delivery to sign for the order and you are happy for the package to be left unattended, please request so in the 'comments' section during checkout. We do not take responsibility for the safety of your delivery if you choose to leave it unattended.

Orders Placed on Weekends

All orders placed late on Friday, or on Saturday or Sunday will be processed on the following working day (generally a Monday unless a public holiday coincides).