Customer Testimonials

We always love to hear back from our satisfied customers, feedback helps us grow and motivates us to continue offering great customer service. We're not ashamed of a little self-promotion, so we would like to share some of the positive feedback we've received below. 

If you have any feedback for the team, send us a message and we'd be happy to receive it.

What people are saying about Online Appliance Parts:

Awesome service guys, ordered Monday delivered Thursday & for 1/2 the price of anywhere else & hundreds cheaper than getting someone out to fix it. Oven door fixed & ready to cook. Thankyou so much, I'd highly recommend you guys. Katie W - Redlands QLD

WOW.... Super fast delivery. Thank you so much for your excellent service and products. Cheers. Melinda - Dingley Village VIC

Just had to congratulate you on your excellent service. Part ordered approx. 12 noon yesterday arrived here 8.30am this morning. Will recommend you to my family and friends. Keep up the great service which is sadly lacking with others these days. Phillip - Gillieston Heights NSW

Wow. It's here already!!! Service can't get much better. Not like some of the others I buy from. Thanks. Geoff - Gladstone South QLD

Thank you all is up and running working well. Looking forward to doing business again. I will certainly be spreading the word to my friends of where to look for spare parts. James - Doveton VIC

What great service. Want spares for any appliance, this is the place to go .Easy to order & super fast delivery. Great!!!! Hugh - Medowie NSW

WOW! Got them today- that was super quick. Number one seller in Australia!!!!! Cheers Keiron - Penshurst NSW

What efficiency .. replacement bins arrived this very afternoon .. safely and without any breakage.  I am very impressed with the service and thank you for organising so efficiently.  Packaging was much more thorough and obviously handled with the care it required. Thank you for your prompt and impressive service. Rebecca - Balgowlah Heights NSW

Received my fridge door bin parts very promptly, and they were well packed. Unfortunately I ordered one wrong part (my fault). They quickly responded to my email questions and offered to refund the part I had ordered in error. I returned the part and my refund was processed very quickly. Great service, and great communication thanks. Greg - Salisbury Heights SA

Received the pump for my washing machine today. Great service, easy to order and a great range of parts. Thanks to everyone. Stuart - Skye VIC

Wow! Received already, in good condition. Great service. Richard - Cotswold Hills QLD

I have received the part I ordered. I must say you guys ship incredibly fast. I will definitely recommend you to my friends and shop with you again. Really satisfied customer, Henry - Frenchs Forest NSW

Just wanted to say thanks for the great service. The part I ordered arrived quickly, was great quality and price. David - Brisbane QLD

Thank you! Part fitted perfectly & your costs are very reasonable. Kerry - Camden NSW

Thank you for your excellent service.Goods arrived as ordered & delivery very quick. William - Christie Downs SA

Perfect! It has already been delivered and dropped at post office because I wasn’t home. I am very impressed with the response and the prompt attention to my enquiry as well as the speed and effectiveness of your delivery process. Tony - Eleebana NSW 

Many Thanks - Excellent service will use / recommend you to others. Cheers. Chris - Keilor Downs VIC

Thank you. Great service and very fast post. I had item installed 48 hours from time of order. Gary - Beaconsfield VIC

I would like to thank-you for such a quick and easy purchase. I am very happy with the quality of the product also. Kim - Aspendale VIC

Thankyou VERY much! My shelf arrived today, and is perfect....even more so considering my local appliance parts shop told me I wouldn't be able to get the shelf for under $130! Thanks again, I will definitely be doing business with you again should the need arise. Raylee - West Launceston TAS

The belt has arrived and has been fitted in the dryer, it fits perfectly thank you very much. I would like to add my thanks for the professional and courteous way the whole process has been handled, I will know where to come next time and I will have no problems recommending you to my friends. Michael - Brookdale WA

Thank you so much for your quick, efficient service – just received my delivery - amazing. Jenny - Sydney NSW

I would like to pass on my thanks for your service. The part arrived in good time and has now been installed. The washing machine has been working a treat since. Glen - Millner NT

Thank you so much for your quick service, the new part arrived yesterday. Good service is not common these days so I just want you to know I appreciate your exceptional service. Tanya - Coal Point NSW

Thanks for the great service, will recommend you anytime. One happy customer. Ashley - Darley VIC

The order arrived today, super efficient as always and a pleasure to deal with. Thank you! Paul - Rutherford NSW

Received delivery today. Exactly as wanted & requested, and very prompt. Glenn - Westmeadows VIC

I will certainly be recommending your service to anyone looking for parts as your company has been great to deal with. Thanks again! Sarai - Roleystone WA

The item arrived today in pristine condition. Thank you very much for the amazing service. Much appreciated. I will recommend Online Appliance Parts to everyone. Thanks again! Paul - Rutherford NSW

Just wanted to say thank you for the prompt delivery, I ordered Monday night and have received my goods in perfect order by Wednesday lunch - now that’s what I call service. Fits perfect and the price was great. Anne - North Richmond NSW

I just wanted to say thank you for the speedy service that you gave. I will be recommending you and using your services again. Well done.  Jayson - Broadbeach Waters QLD

Just received my order today. Very happy with your service, used your service two times, no complaints. I wish you success and keep up with the good work! Well done! Will definitely recommend you to my friends. George - Botany NSW

I received the part today and it is brilliant. Thank you so much, the packing is excellent and finally our milk bottles have their own space in the fridge. Excellent service beyond doubt! Chaitanya - Reservoir VIC

I have received the fan element and it works great. Thanks for all your help. I will be sure to recommend your site to my friends. Michael - Herston QLD

Thanks for the excellent service guys. I ordered at 10am on Friday morning and got the part at 8.30am Monday morning in South East Queensland. Well done!!! Stuart - Tinbeerwah QLD

Wow!! You are fabulous and have guaranteed a return customer for sure, not to mention recommendations whenever I can. I commend you on your outstanding customer service, communication responses have been handled very promptly - every part of shopping with you has been very easy and non stressful. Thanks again. Tina - NZ

Just a quick thank you for your help in getting the required part for the washing machine and getting it out to us ASAP. It was very much appreciated. Many thanks once again. Marilyn - Endeavour Hills VIC

Very pleased with your efficient service. I ordered a spare part LATE Wednesday 20th June and it arrived early on the morning of the 22nd. Thank you very much. Will certainly recommend you and use you again if needed. John - Bellmere QLD

Just to let you know that I was very happy with your prompt and efficient service. I ordered my products Sunday evening and they arrived Tuesday afternoon and I was kept informed at all times. Well done. Jeremy - Lane Cove NSW

Blown away with the speedy efficient service, ordered washing machine part early Sat morn, on the doorstep Tues. Brilliant. Kevin - Little Mountain QLD

Thank you ... motor was on our doorstep when I arrived home this afternoon ... great price + super swift delivery = exceptional service. Steve - Maleny QLD

Thank you for your professionalism, efficiency and quick delivery of the goods ordered. We will certainly use your organisation again and will recommend you to our friends. Yvonne & Des - Adelaide SA

Just a quick email to let you know that I received the part today. Thank-you for your quick service on dispatching my very needed hose. I will be letting all I know about your fantastic Online business. Salvatore - Condon QLD

Thanks for the extremely quick delivery. I will certainly be recommending your site after your level of service. Terry - Appin NSW

I ordered a washing machine pump off you on Sunday the 24th October, it was delivered on the 25th October! Superb service like yours is hard to come by. Thank you. Chris - Robina QLD

Thankyou guys and Gals! I can't believe I had my ordered part in under 24 hours! Why can't other companies follow your lead? Amazingly efficient service and I searched SO MANY sites that were hard to follow or had prices way above yours. Keep on keeping on! Brilliant! Lorna - Bingie NSW

I just want to say a HUGE thank you! Bouquets and beer to you! I am really appreciative of your service and prompt delivery of parts. .... I am so rapt. If you lived closer I would be down with beers for you! A thousand thank you's, give yourselves a pay rise~ :-) Awesome service! Michelle - Alexandra Hills QLD

Thank you for your quick service, we ordered on Friday and the part was here on Monday. We will be telling everyone about this service... Thank you. Brett - Kingswood NSW

Ordered yesterday, arrived today!! You guys are amazing and I'll definitely be spreading the word about you! Peter - Chelsea Heights VIC

Bought item last night, arrived interstate today A++++ Keelan - Arundel QLD

Thank you very much - I really appreciate the speed of your company. I'll certainly be passing this info onto anyone who wants spares!!! Robert - Marian QLD

just wanted to thank you for your exceptional service and happy to say my dryer is up and running again after thinking I would have to replace the whole dryer it was a small price to pay for the replacement part . Thanks also for your advice. Val - Manly West QLD

Fantastic website. Will recommend to others. Art - Baulkham Hills NSW

Prompt Delivery. thanks again. Julia - Brighton VIC

Thanks for a very easy transaction. will use again. Adam - Balmain NSW

Communication was excellent and parts were delivered quick. I would recommend your site to anyone. thanks! Linda - Coffs Harbour NSW