Contact Us

You can contact us using the contact form below, or via email - which will both go through to the same professional team:

We are an online-only business shipping out of Sydney. See the Common Questions section for more info.
Phone:We are currently an email-only business, with no phone line. See the Common Questions section for more info.

Before Contacting Us:

Prior to messaging us, please consider the following so that we may assist you as effectively as possible:

Common Questions

We've answered the most asked questions here.

Parts Enquiries

For an accurate appliance parts enquiry, please provide the appliance brand, model number (try searching above) on the machine (picture of the compliance sticker is great) and a description of the part. Part numbers are helpful, and can be searched above or provided in the enquiry.

Order Followups

For the quickest response, please provide your order number, full name, and the reason for the followupDispatched orders will have an automated tracking email sent to your email, so it is recommended to check your inbox before contacting as your item may have already been sent. Make sure to check your spam folder as well. You can also read about Shipping and Deliveries here.


Before enquiring about returns, cancellations or refunds, please review the Return Policy to see if your order is eligible.

Contact Form